Solar System Performance Problems — Not Producing as Promised
Performance Issues
SOLAR SYSTEM PERFORMANCE PROBLEMS
NOT GETTING WHAT YOU WERE PROMISED?
If your solar system isn't producing the energy you were promised — or if you're still paying high electric bills despite having solar — your situation may be worth reviewing. Performance issues can be a significant part of evaluating what options may be available.
COMMON PERFORMANCE CONCERNS
SYSTEM NOT PRODUCING AS PROMISED
Your solar proposal included production estimates — kilowatt-hours per year, percentage of your electricity needs covered. If your system is producing significantly less than promised, that's a concern worth reviewing.
STILL PAYING HIGH UTILITY BILLS
You were told solar would dramatically reduce or eliminate your electric bill. But you're still paying substantial amounts to your utility company — sometimes nearly as much as before solar.
SYSTEM ISSUES AND OUTAGES
Your system has experienced technical problems, outages, or periods of non-production. You may have had difficulty getting the solar company to address these issues.
WRONG SYSTEM SIZE
The system installed may not have been sized appropriately for your home's actual energy needs — something that should have been determined before the sale.
SHADING AND INSTALLATION PROBLEMS
Shading from trees, neighboring structures, or improper panel placement can significantly reduce system output. These factors should have been evaluated before installation.
MONITORING DISCREPANCIES
Your monitoring system shows production data that doesn't match what you were promised, or you've had difficulty accessing or understanding your production data.
WHAT A PERFORMANCE REVIEW INVOLVES
When reviewing a performance concern, we compare the production estimates in your original solar proposal with your actual production records and utility bills.
We also look at what representations were made about your system's expected output, how your home's energy needs were assessed, and whether the system was appropriately sized and installed.
Performance issues can be relevant to what options may be available in your situation.
Documents That Help With a Performance Review
Every situation is different. Results are not guaranteed. The information on this page is for general informational purposes only and does not constitute legal advice.
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